Yarra POS privacy
Privacy Choices
This page explains how to request access, correction, or deletion of information processed through Yarra POS and how device and login-security choices work.
Start with the restaurant or store owner
The restaurant or store owner controls its customer and staff relationships. Restaurant customers and staff should contact that owner first. Yarra Systems assists after the verified owner submits a request involving data processed or held through Yarra POS.
Requests you may submit
- Access: request information about applicable records associated with you.
- Correction: request correction of inaccurate applicable information.
- Deletion: request deletion of applicable information, subject to verification and legal or operational exceptions.
How the request process works
- 1. The restaurant customer or staff member contacts the restaurant or store owner.
- 2. The owner verifies the requester and manages the request within the restaurant relationship.
- 3. When Yarra Systems assistance is needed, the owner writes to support@yarrapos.com and we verify the owner's authority.
- 4. The approved action is completed and communicated to the restaurant or store owner.
Device permissions
Camera, photo-library, and local-network permissions can be managed in iOS Settings. Revoking a permission may disable the related feature. It does not automatically delete records held in Yarra POS systems.
Login security-code SMS
When a customer logs in, Twilio is used only to send a security code to that customer's cellphone. The code is delivered only to the recipient phone and is not used for marketing or advertising. Contact the restaurant or store owner if the cellphone number associated with the account must be corrected.
Deletion lifecycle
Active records remain while the restaurant uses Yarra POS. After service termination, active records are deleted upon a verified request from the restaurant or store owner. Residual secured offsite backup copies may remain for no more than 3 days before they automatically expire or are destroyed. Operational staff cannot access backup contents.
Store-owner privacy requests
A verified restaurant or store owner may request Yarra Systems assistance by emailing support@yarrapos.com. Do not include passwords, login security codes, full payment-card information, CVV values, processor credentials, or other secrets.
support@yarrapos.com